Blogs

Consumer Services: Simplify Scheduling, Timekeeping, Commissions, and Payroll

You depend on having the right employees in the right place at the right time. Whether your consumer service company is a salon, retail location, restaurant, entertainment venue, home service business, or other customer-facing operation, you're constantly balancing staffing needs, employee availability, labor costs, and customer demand.

If your scheduling, timekeeping, sales information, and payroll are managed in separate systems, it can start to get complicated.

Stop the stress spiral, and let The HR Tree help instead. We serve consumer service companies by bringing these functions together so you spend less time administering employee information and more time serving your customers.

Timekeeping That Fits the Business

Whether you need employees to clock in from a shared device, mobile application, computer, or point-of-sale system, we can establish a process & system that fits your operation. Managers can review employee hours, identify missed punches, approve timecards, and prepare accurate information for payroll all in one spot!

A more connected process reduces manual entry and makes it easier to control labor costs across locations, departments, or service areas.

Connect Point-of-Sale Information With Payroll

Hourly wages, commissions, and bonuses - oh my! Consumer service employees can be paid so many ways, in near endless combinations.

The HR Tree team can help by integrating with compatible point-of-sale platforms so your hours, sales, and commissions are automatically brought into the payroll system.

Instead of exporting multiple reports and manually calculating pay, all while your sales staff are anxiously (and impatiently) waiting for their bonuses, we'll create a seamless connection between the work recorded in the POS and the employee’s paycheck. They'll get their commissions, and you'll get to take a deep breath on payday knowing we have it covered.

Make Scheduling Easier for Managers and Employees

Building employee schedules can be one of the most time-consuming responsibilities in a consumer service business.

Our scheduling application gives your managers tools to create, publish, and maintain schedules in one place. Employees can conveniently review their upcoming shifts and, based on company settings, offer shifts or request trades with coworkers.

Managers retain approval authority, helping ensure that schedule changes do not create coverage problems, overtime issues, or employees working in positions for which they are not qualified.

Give Employees Convenient Self-Service Tools

Employees can access important workplace information without calling a manager or waiting for an administrator.

Depending on the company’s configuration, employees may be able to review schedules, timecards, pay statements, tax forms, company documents, benefits information, and other employment-related resources from one convenient location.

Your employees will be happier with a better HR experience, and you can spend less time answering the same questions.

Create a Better Experience for Everyone

Your bread and butter is customer service. Your consumer service company lives or dies by its customer experience. Let's make it easier to accomplish by supporting your employees and managers with systems that are simple, connected, and easy to use.

Reach out today to learn how the HR Tree can connect your scheduling, timekeeping, point-of-sale information, commissions, and payroll. The result is a more efficient process for management and a more convenient experience for employees.

Get Your Time Back. We'll Handle the Rest.

Are You An Insurance Broker?

We're here to be the Robin to your Batman, not the villian in your story.